Política de privacidad

Política de privacidad

1. Data Controller:
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection laws, the following information is provided: Commercial name: Mai & Maud Apartments Legal entity: Konformes S.L Registered address: Tallers,7 Pral-2 08001 Barcelona Email: info@maiandmaudapartments.com

Mai & Maud Apartments is responsible for the processing of personal data collected through this website.

2. Personal Data Collected:
We may collect and process the following personal data:
* Identification data (name, surname)
* Contact details (email address, phone number) * Booking-related information
* Messages sent through contact forms or WhatsApp.
* Technical data (IP address, browser, device, cookies)
* Usage and navigation data (analytics)

3. Purpose of Data Processing:
Personal data is processed for the following purposes:
* To manage accommodation inquiries and bookings
* To respond to contact requests
* To provide customer service and communication
* To comply with legal and contractual obligations
* To analyze website usage and improve user experience
* To manage marketing and promotional activities, where consent has been given

4. Legal Basis for Processing
The legal basis for processing personal data is:
* The user’s explicit consent
* The execution of a contract or pre-contractual measures
* Compliance with legal obligations
* Legitimate interest in improving services and website performance

5. Data Retention:
Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, and to comply with legal requirements.
Booking-related data may be retained for the period required by applicable tax and accounting regulations.

6. Data Recipients and Third Parties
Personal data may be shared with third parties only when strictly necessary, including:
* Booking and payment service providers
* Website hosting and technical service providers
* Analytics and marketing platforms (e.g. Google Analytics, Meta/Instagram Ads), subject to user consent
* Public authorities, when legally required
No personal data will be sold or transferred to unauthorized third parties.

7. International Data Transfers
Some service providers may be located outside the European Economic Area. In such cases, appropriate safeguards are applied in accordance with GDPR, such as standard contractual clauses approved by the European Commission.

8. User Rights Users have the right to:
* Access their personal data
* Request rectification of inaccurate data
* Request erasure of their data
* Request restriction of processing
* Object to processing
* Request data portability
* Withdraw consent at any time
Requests can be sent to: info@maiandmaudapartments.com.
Users also have the right to lodge a complaint with the competent data protection authority.

9. Cookies:
This website uses cookies to ensure proper functioning, analyze traffic, and manage marketing activities.
Users can accept, reject or configure cookies through the cookie consent banner available on the website at any time.
For more information, please consult the Cookie Policy available through the consent banner.

10. Data Security:
Mai & Maud Apartments implements appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data and to prevent unauthorized access, loss or misuse.

11. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes in legislation or website practices. Any changes will be published on this page.

Last updated: January, 2026